A Shift Leader For Walgreens Inc. - 1588 Words

Introduction I am a shift leader for Walgreens Inc. I work at one of the financially worst stores in the district. The possibility of the store being close is even greater because the store cannot meet sale goals. Naturally, the heaviest burden is places on the team members. For example, team members losing hours, causing team members to lose sales, more responsibility placed on team members, and less chances for team members to recharge and relax. Eventually, these changes in the workplace dynamic could cause severe reductions in team members’ morale, in an otherwise normally positive and happy staff. Therefore, in this paper, I will provide ground breaking research that explains the issues of low staff morale and propose ideas for coping†¦show more content†¦When an employee can come to work, with a lot going on in their personal life, make people around them happy, satisfied that is the real definition of high morale. Being more than content with one’s job and will be ta ken notice by the customers around you. For example, Vision Critical founder Andrew Reid says, â€Å"Customers are starting to recognize their nonmonetary value and in return they expect more than a receipt and a thank you†. The customers will actually respond to the morale in the work place. Customers will more than likely keep coming back if customer service is great. Reasons having low Morale The largest problem at my store in particular is the employees are not happy. When people happy sales are up, if people are unhappy sales are down. Founder and CEO of Dotcom Distributions, Maria Hargety agrees, â€Å"No matter how big your brand becomes, your company is nothing without the people who make it run.† Walgreens is one of the top drug stores in the company and yet this store is barely making an enough to stay open. Hargety is expressing that brand does not matter, what matters are the people behind the brand. As long as, employees stay unhappy, productivity will remain low. Another reason, behind low morale, is team members are opposed to change. For the most part, all the employees have been at Walgreens more than eight years. The employees still have the mind set of